Shipping Info
Delivery Time
Standard receiving time (Time you pay successfully) = Tailoring time (around 7-15 Calendar days) + Shipping time (around 5-8 Calendar days).
Tailoring time differs from category to category. Please refer to the product details page for more precise processing to better estimate when you will receive your order.You can also contact our staff to learn when you can get the dress.
Delivery Guide
To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order you will be contacted by e-mail to confirm your order. If your billing address is a P.O. Box, then you must provide us with a physical address by email.
Tracking Your Order
We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.
Here are the links to all the delivery companies we use so you can track your order
DHL: http://www.dhl.com
UPS: http://www.ups.com
TNT: http://www.tnt.com
FedEx: http://www.fedex.com
USPS: https://www.usps.com
International Delivery Policies (Ship Worldwide)
For the international order, you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to U.S, UK, Canada, Australia and so on, are safe without any damage because of those well-trained stuff.
Rush Order
We provide expedited service for customers who need the dress urgently. All dresses can enjoy expedited ordering service. You can tell our customer service the product you need and the arrival date. Naturally, there will be additional expedited fees. Our customer service will give you a link to the expedited order. However, if you receive the dress very late, we will give you a 5% discount. In order to have enough time to make a better-fitting and more exquisite dress for you, it is best to place the order as early as possible.